In this episode, Dr. John Nelson, along with his co-editors Mary Ann Hozak and Jayne Felgen, discuss why they wrote the 2021 book Using Predictive Analytics to Improve Healthcare Outcomes. They discuss how they leveraged the story told by staff to create context specified measurement models which made the data both relevant and actionable to improve outcomes for staff and patients. These context specified measurement models increased the accuracy of the predictive models to give guidance for action forward to improve relational and clinical outcomes. They review how the 18 chapters in this book has begun the testing of the quadruple aim by studying the employee’s experience and profile in relationship to outcomes.